Giovelle respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.giovelle.co.za, place an order, contact us, or otherwise interact with our brand.
By using our website, you agree to the terms of this Privacy Policy.
Giovelle is a luxury children’s wear brand operating in South Africa.
We may collect and process the following categories of personal information:
When you interact with Giovelle, you may provide us with:
When you visit our website, we may automatically collect:
We may receive information from:
We use your information to:
Where permitted, we may also use your information to send you updates, promotions, product launches, or other marketing communications.
Where applicable under relevant law, including the Protection of Personal Information Act, 2013 (“POPIA”), we process personal information on one or more of the following grounds:
If you subscribe to our mailing list or opt in to receive marketing, we may send you promotional emails, product updates, or brand news.
You may unsubscribe from marketing communications at any time by:
We do not sell your personal information.
We may share your information with trusted third parties where necessary to operate our business, including:
These third parties may only use your information for the purposes for which it was provided and in accordance with applicable confidentiality and data protection obligations.
Payments made through our website may be processed by secure third-party payment service providers. Giovelle does not store full card details on its own servers unless explicitly stated by the payment platform used.
We encourage you to review the privacy and security policies of the payment provider used at checkout.
Our website may use cookies, pixels, tags, and similar technologies to:
We may use analytics tools, including Google Analytics and similar services, to understand how visitors use our website. These tools may collect information such as:
This information helps us improve website performance, user experience, and marketing effectiveness.
Our website may contain links to social media platforms or third-party websites, including Facebook, Instagram, TikTok, WhatsApp, and Google profiles.
If you click on these links, your information may be collected and processed by those third parties according to their own privacy policies. Giovelle is not responsible for the privacy practices of external websites or platforms.
We retain personal information only for as long as necessary to:
When information is no longer required, we will securely delete, destroy, or anonymise it where reasonably possible.
We take reasonable technical, administrative, and organisational measures to protect your personal information from:
While we take security seriously, no system can guarantee absolute security. You use the website and transmit information at your own risk.
Subject to applicable law, you may have the right to:
To exercise any of these rights, please contact us at info@giovelle.co.za. We may request proof of identity and any other relevant information before processing certain requests.
Giovelle sells children’s wear, but our website is intended for use by parents, guardians, and adults making purchases or enquiries.
We do not knowingly collect personal information directly from children without appropriate lawful basis or adult involvement. If you believe a child has provided personal information to us improperly, please contact us so we can investigate and, where appropriate, remove the information.
If any of our service providers, systems, or platforms are located outside South Africa, your personal information may be transferred to and processed in other jurisdictions.
Where such transfers occur, we will take reasonable steps to ensure appropriate safeguards are in place and that your information continues to receive a level of protection consistent with applicable law.
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or website practices.
Any updated version will be published on this page with a revised “Last Updated” date. Your continued use of the website after any changes are published constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Giovelle
Email: info@giovelle.co.za
Phone / WhatsApp: +27 69 631 3918
Website: www.giovelle.co.za
If you believe your personal information has been handled unlawfully or in a way that infringes your rights, you may raise your concern with us first by contacting info@giovelle.co.za.
You may also have the right to lodge a complaint with the relevant South African regulatory authority responsible for data protection.